American Sleep Collection LogoAmerican Sleep Collection Return Policy

If you are thinking about returning or exchanging, please call us for options.

InnoMax® and our exclusive brand American Sleep Collection™ are always striving to produce the best sleep products available as well as provide the best service possible! If you have received your product damaged or are experiencing an issue with your product, please contact us. Thank You

Very Important Please Read

  • The customer is responsible for the Return Shipping/Delivery fee’s associated with returning or exchanging any product to us.
  • Return Delivery fees vary – as well as labels that qualify for ground shipping.
    (If you’re thinking about returning or exchanging call us for options).
  • Given the personal nature of our products we accept Returns only if the item is damaged at delivery or there is a product defect.
  • All products being considered for a return must be unused and unopened from the original packaging.
  • Each of our products carry a warranty to Protect Your Investment.

A.S.C. Contact Information

General Information:
Toll Free: 1-866-879-1994
Contact Email:

Customer Service Hours (MST):
Mon-Fri: 8:30am – 6:00pm
Sunday: 11:00am – 5:00pm

We’d Love To Hear From You!
Submission Form: Click Here

We believe you will fall in love with your Sleep Product(s). If you don’t Love your new sleep choice please contact us. We will work with you to address your concerns. If by chance, we can’t find a way to make you happy – we will take the product back and refund your money, minus shipping charges to and from (from us to you and you to us). Thank You – American Sleep Collection

The above Return Policy does not apply to any other products except for the American Sleep Collection products listed/shown here on