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The intention of this Privacy Policy is to cover the information that we collect from our customers along with it's intended use and the circumstances surrounding any possible disclosure of that information. By using www.innomax.com you agree to the terms of our Privacy Policy contained herein.


Contents:

Why Does InnoMax Automatically Collect Information When I Visit Your Site?
Some information is automatically received and sometimes collected from you when you visit www.innomax.com. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site.

Why Do I Need Sign Up For An Account To Submit My Warranty?
In order to serve you better as a customer we have implemented areas on our site that allow you to enter Warranty Information for the products you have already purchased. In order to correctly process and validate your Warranty Information we will need your First Name, Last Name, Current Mailing Address, Phone Number and Product Information. Understanding that customers frequently purchase multiple products, we only require you to enter your personal information once via the account creation process. This allows you submit multiple products for Warranty with out having to enter you personal information multiple times. Submitting Warranty Information through our site in voluntary. There are other options available to submit your information. Some of our Warranty Registrations Cards have been included for download on our site. You can also submit your Warranty Registration Card you received with the product via regular mail.

Why Do I Need Sign Up For An Account To Enter The Monthly Contest?
The nature of the prize we are offering requires us to collect accurate shipping information. The information that we collect is your First Name, Last Name, Current Mailing/Shipping Address, and Phone Number. Also, our customers may enter our contest each month and to make that process more convenient we require to enter your personal information only once via the Account Creation process.

Why do I have to enter my email address when creating my account?
To help keep the cost down for our customers as well as increase the efficiency and speed in which we communicate with our customers we first try to contact our customer using their email addresses. This information for internal use only and will not be released to any outside organization without your prior consent unless required to do by law.

What kind of Communication Can You Expect from InnoMax?
InnoMax may contact you using the information you have provided on this web site in the following ways:

  1. Inquiries about your Warranty . InnoMax may contact you confirming your Warranty Submission. We may also contact regarding missing or inaccurate information concerning you Warranty(s).
  2. Contest Entries . InnoMax may contact you to confirm your entry in out monthly contest(s). We will also try to notify you if you are selected as a winner.
  3. Requested Information . InnoMax will return all requests for information deemed appropriate about products and services submitted via email, telephone, or mail.

What Is Your Intended Audience for this Site?
We believe that our site is appropriate for all members of the family. Much of the site, however, is intended for an adult audience. We request that an adult for normal browsing situations supervise all underage customers. An adult must complete the Account Creation, Warranty Submission, and Contest Entry areas of our site as well as any time information is requested.

What is your policy concerning third party links?
InnoMax may from time to time offer third party links to information and additional products. By clicking on these links you are subject to the third party's Privacy Policy and other site policies. Any question you have regarding these should be directed to their customers service or other departments.

What does InnoMax do to protect my information from being intercepted from their web site?
Our site is available to view from the public domain via www.innomax.com. The latest SSL encryption security certificate issued by THAWTE on a protected server protects areas that require you to enter personal information.

And Finally,
InnoMax® understands the importance of protecting your privacy, which is why we take great strides in making that process as simple and safe as possible. We only collect information that we feel is appropriate in providing you the service that you've come to expect from InnoMax® and it's products. If you ever have any further questions regarding the policies discussed here or any other issue concerning privacy please do not hesitate to contact us at (800) INNOMAX or by email at sleep@innomax.com

InnoMax® reserves the right to ammend, delete, or to these privacy policies as it deems neccesary.


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Privacy Policy